1. Our Commitment
We value your privacy and are committed to protecting your personal information in compliance with the Nigeria Data Protection Regulation (NDPR).

2. Information We Collect
We collect:
Personal Details: Name, contact information, date of birth, gender (if provided).
Account Data: Login credentials, registration details.
Session Data: Notes or summaries from counselling sessions (securely stored).
Technical Data: IP address, device information, browser type.

3. How We Use Your Information
We use your data to:
Match patients with suitable professionals.
Improve our services and platform security.
Comply with legal obligations.
We do not sell your information.

4. Data Sharing
We may share your information:
With professionals (for patients) or patients (for professionals) as required to provide services.
With service providers that help us operate PadiChat (e.g., secure hosting).
When required by law, court orders, or to prevent harm.

5. Data Security
We use encryption and secure servers to protect your data.
Only authorised staff and professionals can access personal records.

6. Your Rights
Under the NDPR, you can:
Request a copy of your personal data.
Correct inaccurate data.
Request deletion of your account and associated data.
Withdraw consent at any time.

7. Data Retention
We retain records only for as long as necessary for service delivery and compliance with the law.

8. Cookies & Tracking
We use cookies to enhance your user experience. You can disable cookies in your browser settings, but some features may not work properly.

9. Contact Us
For privacy-related questions or requests, contact:
📧 hello@mhrinitiative.org